Phase 1 — record, flag & share locally
Record adjustments, flag the record and share them within your service. Know Me hands your teams the person's adjustments already structured and coded.
Improve your digital flag compliance
The reasonable adjustment digital flag (DAPB4019) has been mandatory since December 2025, and full compliance has been required since 30 September 2026. We believe compliance means recording the adjustments as well as the disability diagnosis.
Phase 2 — integrate with the national flag
Upload and view adjustments through the flag on the National Care Records Service. Coded, category-complete data makes recording and national reporting easier.
Two ways in
People keep their health passport free. Organisations choose how much set-up and integration they want.
Patients, carers and families
Create, print and email a passport with no account. Start with the guides for the people you support.
NHS trusts, ICBs and councils
Point people to Know Me today, then add regional set-up and coded reasonable adjustments for your services.
What your organisation gets
The person completes the passport in their own words. Know Me helps your teams use it.
Regional set-up
Set up for your area: the service team that receives passports, the wording people see when they send one, and who it is for. Leeds is configured this way today.
SNOMED CT coded adjustments
Know Me suggests the code from the NHS list that matches each adjustment. Staff check each suggestion against the person's own answer before adding it to the record.
See how coding worksTranslation
Know Me is built to be translated. Tell us which languages your communities need and we will plan them with you.
Reporting
Reporting for commissioners and service leads is in development. Tell us what you need to measure and we will shape it with you.
Founding trust offer
Be one of our early adopting NHS trusts
We are working with a small number of trusts to adopt Know Me early, at a significantly reduced founding-trust rate available until 1 April 2027 — in return for helping us shape it around real NHS services.
Low-cost to start
Start raising your compliance now, without a large upfront commitment. Founding-trust pricing keeps the first step small.
Shaped with your teams
Help decide how Know Me fits your pathways and systems. Your feedback directly shapes the product.
Highly customisable
Configure the receiving team, wording and eligibility for your region, with priority input and support.
Used with Leeds Teaching Hospitals
Leeds Teaching Hospitals NHS Trust offers Know Me as the way to complete and email its learning disability and autism health passports to its team.
Governance and assurance
What your information governance and clinical safety leads will want to see.
- DCB0129 and DCB0160
- UK GDPR compliant
- ICO registered
- UK cloud hosting
- Access controls and audit logging
How adoption can work
Start small and grow. Each step is agreed with you.
1. Explore
Try Know Me and share it with patients and carers. It is free for people to use.
2. Agree a pilot
Choose a service, who the passport is for and how it reaches your team.
3. Set up for your region
Configure the receiving team, wording and eligibility for your area.
4. Governance sign-off
We support your information governance and clinical safety review.
5. Go live
Tell patients, carers and staff, with coded adjustments if you want them.
6. Review
Look at how it is used and decide what to extend.
Beyond the health passport
Talk to us about accessible forms for research or other purposes.
Adopt Know Me
Talk to us about adopting Know Me
Tell us about your service and what you need. We will get back to you to talk through a pilot, regional set-up and coded reasonable adjustments.